Technical Support
As your business grows and your computing environment becomes more complex, the
level of support and service you have becomes more essential to the overall success of
your organization. Expert installation, setup and configuration of hardware and
software are critical. Our technicians integrate systems with your environment,
achieving the ultimate in functionality, performance and productivity.
Our philosophy of technical service and support is based on flexibility,
availability and accessibility:
Flexibility. You can choose the support program that best fits your
needs. We will tailor a service and support plan in response to your objectives.
Availability. We have solutions and resources available to you around the
clock by phone, fax, voice mail, or electronic mail. Our support staff will take
your calls and find the answers or the resources necessary to provide proper
service.
Accessibility. Access to knowledge is important to quality service. Our
knowledgeable team is accessible to your service requests.
i-Werx has a
skillful and responsive team of technical specialists to serve you. You need
solutions to complex problems and people who will assume ownership of the
problem. We dig into problems and get results. Our technical staff is committed
to quality of service and innovation.
Technical Support and Service is available 24 hours a day, everyday.
For Computer/Network/Administrative service and support.
Call: 207-415-9499
Normal support hours are from 8:00am - 4:30pm Monday - Friday except on
holidays.
After-hours or holiday emergency support is available all other times.
For Website/Software/Industrial/Computer/Engineering service and support.
Call: 207-415-9499
Normal support hours are from 8:00am - 4:30pm
Monday - Friday Non-Holidays.
After-hours or holiday emergency support is available all other times.
Email: info@i-werx.com
Web: www.i-werx.com
Other Information
Our sales offices are open 9:00am - 5:00pm Monday - Friday except on holidays.
Call: 603-733-4068
Average response time is less than 10 minutes.
Our administrative offices are open 9:00am - 5:00pm Monday - Friday.
Call: 603-733-4068
Write:
i-Werx, L.L.C.
7 Plaza Drive
Suite 2
Scarborough, Maine 04074
USA